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Airasia Coupon Codes November 2020

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More Information About Airasia & Airasia Coupon Codes

If I do not wish to fly after purchasing a flight or if I could not show up for flight, what can I refund?
The booking of a seat is confirmed after full payment of the fare is made and after we issue you a booking number and/or the Itinerary.
However, you can get a refund on Airport Tax. In the situation where you did not board the flight, you may request for a refund on the Airport Tax paid, within six (6) months after the scheduled date of flight departure. You have the option of an AirAsia Credit Account or back to the original mode of payment.
What happens if I make a double payment or double booking?
Our systems will not allow you to make the same booking (same name, same payment method, same flight date & time) within 24 hours.
Guests can request for a refund if the booking was duplicated e.g. guests performed more than 1 booking for flights with the same guest names, destinations, date and time. Departure date of the second booking must be within 24 hours from the departure date of the first booking.
Please note the following:
All refund requests must meet the following criteria:
o Both bookings must be for the same date(s), flight sector(s) and destinations (origin and destination)
o Both bookings must have the same guest name list
o Must be submitted before the departure date of your flight.
o We will maintain your first booking (based on the creation date and time) as a confirmed booking. Any approved refund requests will be processed for the 2nd or subsequent booking(s).
How do I submit my refund?
If you did not board your flight, please follow the followings steps to submit an eForm for refund.
Go to Email Us.
Fill up all the information required.
Once all requirements has been filled, please click on 鈥淪ubmit and Attach Files鈥?

How do I pay for my flights?
What are the payment options available?
For credit card options, you may pay with Visa, MasterCard, JCB or American Express.
To find out more on other payment options, please view our payment channels page.