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Anson's will not provide refund or exchange due to change of mind or because the product was not what was expected. Anson's only provides refunds or replacements for damaged/defective items within 7 days of receipt, and wrong item delivery.
Return and Exchange Policy
Replacement of unit due to change mind is not allowed. Only defective goods can be returned or exchanged.
If the item was defective, kindly contact us at Ansons Helpdesk and a Customer Service Representative will get in touch with you to investigate and provide you with instructions on the matter.
Please note that the item must be in its original delivery condition and sent back to us with prepaid shipping charges and insured for the full purchase price, with original copy of Sales Invoice. Shipping and handling charges are non-refundable. Anson's may charge administrative and handling charges depending on the circumstances of the return.
If I don't have a credit card, can I buy from Anson's Online?
Anson's can accept payments on-site
Cash (No Cheques)
Anson's Gift Cheques (full or combined with cash)
COD (Cash On Delivery)
How do I pay for an item?
Anson's offers a secured credit card payment method via iPay88.
Payment Methods are:
Credit Cards Visa and Mastercard 鈥?thru iPay88 (subject to the terms and conditions)
COD (Cash on Delivery)