Banggood Promo Codes & Voucher Codes January 2022 >

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More Information About Banggood & Banggood Promo Codes & Voucher Codes

How long will it take to receive my refund?
Our refund process is optimized for speed, refund requests are, by default sent to your BGpay account. Once approved the refund is immediately available in your BGpay account .

You can still request a refund to be sent back into the original payment method used
If your refund is sent to BGpay but you want it returned to your account, you can click鈥漌ithdraw鈥漮n the BGpay page and the balance will be sent back to the original payment method used. The estimated time for the refund to return to your account is based on the payment method you selected when placing your order.
Shipping Time
We will ship the item for you once we got your payment completely.
Usually it will take 10-14 working days to receive the item. If the item is out of stock, we will email you for the replacement.
My product arrived faulty/damaged/different. What can I do?
You will be covered by the Banggood 3 Days Guarantee. You can take some photos or a short video showing the content of the package you received and send them to us by filling out this form. Please also include your order number and a photo of the shipping label. We will do our best to assist you shortly after receiving your query.
What about the shipping times posted on the product page?
This time is only an estimate based on the majority of orders. Most orders will arrive within this time, and on average yours should too. On some occasions, they do not and this is why we have an extended 60-day claims policy. We found if we refunded people at the estimated time, most of the time it would come just after that and the customer would end up paying us back. Waiting till 60 days means almost no claims unless it was lost or stolen during transit.