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More Information About Binance & Binance Promos & Coupon Codes

Upon placing an instruction to effect a trade using the Services (an 鈥淥rder鈥?, your Account will be updated to reflect the open Order and your Order will be included in Binance's order book for matching with Orders from other Users. If all or a portion of your Order is matched with another User, the Services will execute an exchange (a 鈥淭rade鈥?. Upon execution of a Trade, your Account will be updated to reflect that the Order has either been closed due to having been fully executed, or updated to reflect any partial fulfillment of the Order. Orders will remain open until fully executed or cancelled in accordance with subsection (b) below. For purposes of effectuating a Trade, you authorize Binance to take temporary control of the Digital Currency that you are disposing of in the Trade.
You may only cancel an order initiated via the Services if such cancellation occurs before your Order has been matched with an Order from another user. Once your Order has been matched with an Order from another user, you may not change, withdraw, or cancel your authorization for Binance to complete such Order. If any order has been partially matched, you may cancel the unmatched portion of the Order unless and until the unmatched portion has been matched. Binance reserves the right to refuse any cancellation request associated with an Order after you have submitted such Order. If you have an insufficient amount of Digital Currency in your Account to fulfill an Order, Binance may cancel the entire Order or may fulfill a partial Order that can be covered by the Digital Currency in your Account (in each case after deducting any fees payable to Binance in connection with the Trade as described in subsection (c) below).

Deposit Forgot or Wrong Tag/Memo/Payment ID
If you forgot or use a wrong tag, memo or payment id, please provide the following information in order for us to verify the transaction:
Please make sure you have passed level 2 verification, if not, please click here to complete and then submit a ticket to our customer support team.
Binance account name(email), Coin, Amount, Txid (Critical),correct Tag/Memo/Payment ID
A video of the withdrawal record from the source wallet or exchange.
The video needs to meet below requirements:
a) You must appear in the video.
b) Please make sure the video shows your whole login process from the sender platform, website URL, and withdrawal records like transaction ID or hash and date. if you are using stargazer wallets, nano ledger or any other personal wallets, please show us the wallet address or public key in addition with Transaction details like Hash or TxID.
Deposited wrong coins
If you sent wrong coins to your Binance coin address:
Binance generally does not offer a token/coin recovery service.
If you have suffered a significant loss as a result of incorrectly deposited tokens/coins, Binance may, solely at our discretion, assist you in recovering your tokens/coins. This process is extremely complicated and may result in significant cost, time and risk.
If you wish to request Binance to recover your coins, please provide: your Binance account email, coin name, address, amount, txid(Critical), transaction screenshot. Binance team will judge whether or not retrieve wrong coins.
If it was possible to recover your coins, we may need to install or upgrade the wallet software, export/ import private keys etc. These operations can only be conducted by authorized staff under carefully security audit. Please be patient as it may cost over 1 month to retrieve wrong coins.

How to Withdraw coins
1. Go to the Binance website (, Click [Login] from the menu and enter your details to log in.
2. Click [Funds] -> [Deposits Withdrawals]. Click the name of the coin/token you would like to withdraw and click [Withdrawal] button on the right. Input the address銆乼ag銆乤mount, then click [Submit].
3. The system will now send a confirmation message to your Binance registered email address. Open the email titled [Withdraw Request Confirmation], make sure it is your intended transaction, and then click [Confirm Withdraw] when you would like to proceed with withdraw.
4. Check the withdrawal: go back to Binance official website and log in. Click [Funds] 鈫?[History] 鈫?[Deposits History] 鈫?click [Check] after the txid address.