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Refund Policy
CatchThatBus will not be liable for any action carried out by our coach company partners, or any event that happens at our partner's side; for instance - any delays, sudden change in coaches, schedules, departure date & time, arrival date & time; loss or accident incurred while taking the coach. However, we encourage users to send feedback to us on any untoward experiences, that we may monitor, escalate and/or take any necessary actions to prevent such similar incident from happening again in the future.
If you choose a direct payment gateway to complete your purchase, then the respective bank stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment dateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and it's service provider
How do I purchase a bus ticket?
It can't be that hard. Just follow these steps and you will never miss that bus.
Enter your departure and arrival points, preferred date of travel and number of tickets required.
Select your preferred trip from the options available, select seats, fare type and enter passenger details.
Pay from a range of secure options including debit card, credit card, online banking and PayPal
Your e-ticket will be emailed to you. Print your e-ticket and bring it with you to board your bus!