Cosme De Discounts & Discount Codes September 2021cosme-de.com >
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More Information About Cosme De & Cosme De Discounts & Discount Codes
At COSME-DE.COM, we aim at providing the best service and quality products to our customers. That is why we have a 100% 30-day money back guarantee behind every purchase. If, for any reasons, your purchase of any of our products does not satisfy you, you may return them for a full 100% refund.
You may return the products within 30 days of your purchase (counting from the dispatch date on the order dispatch notification email). Please contact us through the Contact Us page for the return order number and procedures before sending. We respectfully request that you include the delivery note with the return for our record.
HOW LONG DOES IT TAKE TO CONFIRM MY ORDER?
Upon successful completion of your order, an order confirmation will be sent to your e-mail, with order details (including order number and order date), item details (including item price), as well as shipping and billing information.
If you do not receive the confirmation e-mail or if an error occurs during the last step of your checkout, you are advised to check your Order History under My Account before placing the order again to avoid duplication. Should you have questions regarding duplicated orders or your order status, please feel free to reach out through the Contact Us page.
WHY DOES MY ORDER STATUS SHOW 鈥淧AYMENT PENDING鈥? SHOULD I RE-CREATE A NEW ORDER?
Most payments are processed immediately. Once the order has been confirmed, you will receive a confirmation e-mail with delivery details. If you do not receive a confirmation e-mail within 24 hours, please let us know through the Contact Us page and avoid placing the order again to prevent duplication.
I AM HAVING ISSUES WITH A COUPON/VOUCHER CODE
Discount codes are not applicable to Promotion/Clearance/Best Value/Bundles/Value Sets items unless stated otherwise. Some discount codes may also require a minimum purchase amount.
SPLITTING SHIPMENT (ONLY APPLICABLE TO INTERNATIONAL ORDERS)
Due to shipping restrictions, orders that are over 2kg will be split into 2 packages, but will arrive together (E.g. A 3kg order will be split into 2 boxes that weigh 2kg and 1kg ea