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Cancellation Policy - Carnival Cruise Line
If you are canceling your booking prior to your final payment, there is no penalty to cancel unless you have booked a specific promotion with a non-refundable deposit and/or fare.
The following promotions have a non-refundable deposit and/or fare at time of booking and will be penalized as such. Within Carnival's standard cancellation penalty period, regular penalties will apply.
When Will I Get My Tickets?
Tickets are available to you electronically after your final payment has been made and you have completed your online check in on the cruise lines website. Please visit our online check in article for your specific cruise line to complete your check in.
IMPORTANT: You must complete and print your cruise documents 3 days prior to your sail date.
Credit Card Declines
In the event that your credit card is declined, CruiseDirect will attempt payment up to two times and will attempt to contact you. If we are unable to obtain authorization, your cruise will be subject to cancellation and standard penalties will apply.

What Type of Payments Do You Accept?
We happily accept American Express, Visa, MasterCard and Discover Credit Cards. We also offer options for future cruise credits, wire transfers, bank transfers and checks for final payments or groups.