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More Information About Cyberlink & Cyberlink Offers & Voucher Codes

Can I cancel my subscription?
CyberLink offers a 30-day money back guarantee for subscription orders made from CyberLink online store. You are allowed to request a full refund within 30 days after your purchase date.
To cancel an order and receive a refund, please send an email to: [email protected]
After 30 days from the purchase date, the subscription cannot be refunded.
I canceled my order 鈥?when will I be reimbursed for the purchase price?
Reimbursements are usually completed within 7 business days.
1. Reimbursement on credit card orders: If you have online access to your account, you may be able to see a credit within a few days. If not, the credit will be listed on your account statement covering the next 3 to 4 weeks.
2. Reimbursement of payment in advance orders or orders via bank transfer: If you have used payment in advance or settled your invoice with a bank transfer, please provide us with your banking information because we do not store such data in our database. (IBAN, SWIFT, name of account owner).
How do I check and manage my subscriptions?
You can easily check and manage your subscriptions through the CyberLink Members Zone by following the steps listed below.
1. Sign in to CyberLink Members Zone
2. Click Manage My Subscriptions on the middle of the page.
On the Manage My Subscriptions page, you can find the status of your subscription software and CyberLink Cloud
When will I receive my product?
Payment by Credit Card or Direct Debit: you will immediately receive your product activation information after completing the online order process.
Payment by Bank Transfer: you will receive access details for your download as well as an order confirmation after receipt of your transfer.