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Refund policy
You may ask for a refund of your purchase within 30 days from the purchase date. Please note that refunds will only be permitted if the plan you purchased (whether credits or subscription) has not been used to download any Media. Note: Refunds will not be given for the first subscription fee charged after a promo deal subscription if any Media has been downloaded during the promo deal period. Also, if you elect to be billed in installments, your yearly subscription plan cannot be stopped and refunded once your first renewal payment comes into effect.
Subscriptions renew on a periodic basis, based on the term that you choose (e.g., monthly), at the rate disclosed at the time of purchase and are billed to the payment method associated with your user account up to 48 hours in advance of the current subscription period end date. Discount and promo plans renew at regular rates, unless specified otherwise. As of March 1, 2019, the unused downloads are rolled over to the next month for as long as your subscription is active and within the limit of 5,000 unused downloads. Unused downloads from expired subscriptions may be rolled over to new identical plans, within the limit of 2,000 downloads, and for 30 consecutive days only.
How do I pay for your images?
We provide you with several payment options. You can pay online (PayPal or credit card; all major credit cards are accepted) or use one of our offline payment methods (regular bank check, cashiers check, bank transfer/wire). For any of the offline payment methods, please contact us at 001-615-771-5611 (INTL) or toll free 800-243-1791 (US&Canada) for more details. Make sure you create an account first and have all the payment info ready prior to making the call. Please keep in mind that there is a minimum amount of $99.99 for offline payments.
Are the images free of watermarks?
All high-resolution images you download do not have watermarks. Only the thumbnails visible on the site are watermarked for reasons related to copyright protection. You can download a file by using the Download button located on the Image details page, right below the description. Ensure you've selected the right size and license before using the Download tab