Eva Air Promo Codes & Discounts March 2021evaair.com >
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More Information About Eva Air & Eva Air Promo Codes & Discounts
-If the ticket was purchased from a travel agent, please contact your travel agent to arrange a refund;
- If the ticket was purchased from EVA AIR reservation and ticketing office, please contact the original issuing office to arrange a refund;
- If the ticket was purchased from EVA AIR website, please go to page of "Book and Manage your Trip" and select "Refund Application/Inquiry" to submit your refund request ;
- If the ticket was originally purchased from EVA AIR website and have been further reissued by EVA AIR reservation and ticketing office, please contact EVA AIR reservation and ticketing office to arrange a refund.
How long would it take to get the refund of my ticket?
For tickets purchased at EVA AIR web site or EVA reservation/ticketing office and ticket refunds are due, we will process and provide the refund back to you within twenty (20) days after receiving a complete refund request for cash and check payments or within seven (7) days when the payment is by credit cards including any fees for optional services that you were unable to use due to an over sales situation or flight cancellation. Credit card refunds will be sent to the credit card company and may or may not reflect immediately on your statement depending on the billing cycle of the credit card company.
How to calculate the refund value?
For refundable ticket, the residual refund value will be the difference between the fare paid and the applicable fare of the flown segment, less refund surcharge. Fare for the travel undertaken will be assessed using the fare applicable at the time of commencement of transportation.
The refundable taxes/fees/charges imposed by governments or airport authorities for unused sector(s) will be fully refunded without refund penalty, including non-refundable tickets as well.
How to get a receipt of my ticket purchase?
- If your ticket was purchased from EVA AIR web site, please go to the page of "Book and Manage your Trip" and select "Print Certificate for Ticket Issuance".
- If your ticket was purchased from EVA AIR reservation and ticketing office, please contact the original issuing office for a receipt.
- If your ticket was purchased from a travel agent, please contact your travel agent for a receipt.