Galleon Discount Codes January 2022 >

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More Information About Galleon & Galleon Discount Codes

Cancellation Policy
For orders that are unavailable or are delayed in fulfillment, we will first ask if customer is willing to wait for stock to be available or confirm if extended delivery date is acceptable. If not we will cancel the order and issue a 100% refund
For miscalculated shipping costs, our Customer Care will contact the you via phone call or email to check if you would be willing to give additional amount for shipping. In case the customer refuses, the order will be cancelled and we will process the full refund. In the same way, if shipping is over priced, we shall reimburse the excess to your credit card or bank account.
Regular and Custom Orders MAY be cancelled in case you made a mistake in placing the order. If item is not yet processed (ordered by our purchasing department), a Php 200 cancellation fee will be charged against you. On the other hand, order that has been processed cannot be cancelled anymore.
Refunds Policy
Refund amounts are payable for the following valid and verified conditions:
Full refund (product cost, shipping cost and duty) for products that are damaged due to transit.
Full refund (product cost, shipping cost and duty) for products that are malfunctioning or are dead on arrival.
Please note that all returned items will be assessed by our quality team before considering it as a valid refund
Is there a custom fee exemptions for item/s worth 10,000 and below?
Yes, there's an exemption of customs fees for imported goods worth 10,000 and below. You can try it, however, the cons are:
- We can't track your item once it arrived in the Philippines.
- Sometimes you will be the one should pick-up the item at the Post Office.
- And lots of unknown factors.
Unlike if we will handle the shipping your item, it is safe and secured that you will receive your item at your desired shipping address. We will give you the tracking number for you to track your item to LBC website.
Why some products which I've requested for the price are rejected?
Your product can be rejected for any of the following reasons:
鈥he item/s from the supplier is/are out of stock
鈥he product is in the list of restricted items
鈥he product already exists in local stores
For items out of stock, you may contact us again after a week to see if we have the item in stock again.