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Newchic Voucher Codes May 2021

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More Information About Newchic & Newchic Voucher Codes

Return Process
1. Please include the following information in the return package :
鈶?Order number and product SKU of the item(s) you want to return.
鈶?Shipping label (outside the package).
鈶?Reasons for return.
Please E-mail and show the item of the problem to us, for example, show the photos of item(s)quality-related issue or wrong size to us by E-mail.
We will refund you after we have received your package and inspected it.
2. Return information
Please contact us before returning any item for a refund. We will not accept items sent back unless you have already arranged to return it to us. If we approved your refund request, please send the item back to:Return information
Please contact us before returning any item for a refund. We will not accept items sent back unless you have already arranged to return it to us.
Contact us锛歨ttps://pwa.newchic.com/customer-service
Shipping Fee
If you want to return an item with no quality issues, customers will be responsible for paying the return shipping fee and then the refund or exchange will be processed once we have received the item.
Other Situations
If you have a unique situation that is not covered in the policy above, please contact us
Shipping Methods
We offer different international shipping methods . You can choose your preferred method on the checkout page.
The cost of shipping varies based on the shipping method selected.
Total Delivery Time = Processing Time(1~3 business days) + Shipping Time. The processing time varies based on the items you buy.
Why haven鈥檛 I received my order?
A. Your order has not been shipped. We recommend you check the status of the order in your Account. Go to: View orders --My orders.
B. Your order is in transit, and it is within the estimated delivery time, please wait, in most cases orders will arrive within the estimated time. If your order has not arrived and it is taking longer than the estimated delivery time, please contact us.
C. Your order may have been returned for the following reasons:
-The courier attempted to deliver to you but could not find you to sign for the delivery.
-The shipping address is incorrect or incomplete.
-The package was rejected during customs clearance.
D. The item is lost in transit.