Old Navy Promos & Promo Codes October 2020 >

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More Information About Old Navy & Old Navy Promos & Promo Codes

Returning or exchanging items bought online
We hope you love what you ordered. But in case you don't鈥攑erhaps it's a little too big or the style just isn't you鈥攚e'll send you a new size, color, or style, or issue you a quick refund. Returns and exchanges are free when you use our prepaid return shipping label or when you return in store. You have up to 45 days to return items purchased at Gap, Old Navy and Banana Republic. Items purchased from Athleta and Hill City may be returned at any time.

About our shipping and handling policies
Shipping charges and expected delivery dates are displayed on the checkout page at the time of your order. This information also appears in your order confirmation email.
We package and ship your order as soon as we get credit card authorization and verification. Based on our warehouse location and your shipping address, we determine the most efficient shipping carrier for your order.
Why your order may arrive in two or more packages
Occasionally, we need to send your order in two or more shipments. Our shipping charge applies only to the first package shipped. There are no additional shipping charges for subsequent shipments for the same order
To require a signature for delivery
Contact us to learn more about our 鈥渟ignature required鈥?shipping options.