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Rosegal Coupon Codes March 2021

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More Information About Rosegal & Rosegal Coupon Codes

Returns Process & Time-Frame
Please carefully follow their returns process to minimize any delays:
1. If your item is returnable (see above), please submit a ticket in their Support Center stating your:
鈥?Order number
鈥?SKU number or product name
鈥?Reason for return
2.Our customer service team will respond to your request within 24 hours and provide you with a Return Merchandise Form (RMA) along with their returns address.
3.Please return the item according to their instructions on the RMA form and send us return proof in the form of the tracking number and a valid return receipt.
4. Once we have received the returned item(s), we will email you and arrange an exchange or a refund within 30 days.
Processing
Note: In orders with more than one item, the processing time will be based on the item with the longest processing time.
We are happy to announce that now most orders can be shipped out within 24 hours. Kindly note a small quantity of orders may still need between 3-5 business days depending on stock availability.
Please note that the processing time is not included in the shipping time. The total time it will take to receive your order is the processing time + the shipping time.
If you have any issues with your order, you can submit a ticket to their Support Center for further assistance. their dedicated CS team will contact you within 24 hours.
Tracking Your Order
For tracking numbers, it may take a few days before they become active on the tracking website. If the information is not available please try again later. Please rest assured that the estimated shipping time is valid regardless of the tracking site updates.
We high recommend that customers purchase a shipping insurance during the check out for peace of mind when waiting for their package.
Return Shipping Costs & Address
We aim to offer services that will benefit all of their loyal customers. We are now happy to announce that customers from Spain may return to their EU warehouse in Spain. All of their other worldwide customers can return to their Rosegal warehouse. Please always Contact Us prior to returning the items by submitting a ticket to obtain an R.M.A form (Return Merchandise Authorization) with the related returns address.
1. All shipping fees are at the customers expense. This includes shipping fees for a return or exchange. USA customers will be issued with a prepaid shipping label, and the fee for this will be deducted from the final refund. Shipping fees are non-refundable.
2. Please contact your local post office to confirm the actual return shipping fee. We recommend you use the cheapest registered airmail method that is available.