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Why does Singapore Airlines charge a fee for bookings paid with credit cards?
When you use a credit card to pay for your flights out of certain countries, Singapore Airlines incurs costs relating to the acceptance of credit cards. You won鈥檛 be charged a service fee if you choose to pay with debit cards or other non-credit card alternatives
Cancellations and refunds
You may cancel your Singapore Airlines ticket online for a refund if you鈥檝e purchased a ticket on a refundable fare. If you cancel a non-refundable ticket, only the taxes will be refunded. The refund will be credited to the credit/debit card used to purchase the ticket. In some instances, a cancellation/refund fee may apply. To qualify for a refund, you must cancel your ticket within the deadline stated on your booking.
I鈥檇 purchased my ticket from a travel agent. Can I cancel this booking on
No, only bookings made on or from a local Singapore Airlines office can be cancelled online. To cancel a booking you鈥檝e made with a travel agent, get in touch with them directly.
Am I eligible for online/mobile check-in?
Online/Mobile check-in is available to all passengers, except those who:
are below 18 years old, and not accompanied by an adult passenger (above 18 years old)
are travelling in a group of 10 passengers or more in the same booking
have one or more preceding flights in the same booking for which the passengers have not checked in.