Tobys Promo Codes & Vouchers May 2021tobys.com >
allpromocodes.com.ph is always ready for providing all the latest deals for you. Tobys occasionally offers a massive discount with up to75% on their sitewide sale but we know that you want more savings. Scroll down this page to find out more about the Rebel Sport Price Guarantee.
More Information About Tobys & Tobys Promo Codes & Vouchers
Toby\'s Sports allows a 15-day return or exchange on products purchased from the website.
There are some general rules that govern all return or exchange requests. These are:
1. Items not valid for a return or exchange are: underwear, consumable products (such as nutrition, supplements, energy gels, etc), swimwear, gift certificates, and store vouchers.
2. The item should be returned within 15 days upon receipt of the item.
3. All customers making a return or exchange request must fill out a Return Request Form (click here).
4. The RETURN SLIP (printed copy included in your parcel) and the complete product packaging should be in order and must be submitted along with the receipt or proof of purchase.
5. For electronic gadgets, customer must ensure that usernames and passwords are deleted.
6. Return of bulky items such as treadmills and exercise bikes must be coursed through their Customer Service Representative via email: [email protected] or landline: +632-6517780
7. Refund is applicable on the following grounds:.
a. The product is damaged or defective
b. Wrong item delivered
c. Some parts are missing from my product
8. Refund requests due to change of mind is not honored.
How does your delivery service work?
We know how important it is to receive your goods when you expect them. We have a large network of couriers to deliver goods from their website to you. We allocate the courier we believe will deliver your order to you in the quickest time depending on the size and weight of your parcel. Deliveries can be made anytime between 7am and 9pm, but we cannot guarantee an exact date or time of when the order will actually be delivered.
We will deliver your order at the address of delivery as indicated by the customer upon placing the order. Customers will be required to sign for delivery. The invoice or receipt of the delivered order will be required for any future concerns regarding the particular product in question.
I have received a damaged item.
We want to resolve any issues with damaged items immediately. As soon as you discover a fault, please contact their Customer Service Representative at [email protected] or (02) 651-7780 or 651-7781 with the order number, the faulty item\\\'s name and number, and a description of the fault. We鈥檒l get back to you as soon as possible and send you a replacement item as quickly as we can.
I have received an incorrect item in my order.
We want to resolve any issues with incorrect items immediately. Please contact their Customer Service Representative at [email protected] or (02) 651-7780 or 651-7781 with the order number and the incorrect item\\\'s name and number. We\\\'ll reply as soon as possible and try to resolve it for you as quickly as we can.
How do I cancel my order?
Our goal is to provide you with exceptional service. To ensure timely delivery, we begin processing orders immediately after an order has been placed. You may make changes to your order during the checkout process; however, once your order has been submitted, it cannot be altered. We do offer a 100% satisfaction guarantee on all of their products.