Vietnam Airlines Promo Codes & Coupons May 2021vietnamairlines.com >
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More Information About Vietnam Airlines & Vietnam Airlines Promo Codes & Coupons
For ticket changes, please send email to [email protected] or contact Vietnam Airlines branch offices for support. Follow applicable fare rules for changes.
For changing request via email, please submit your change request from your registered email during online booking process, otherwise, your change request will not be accepted.
HOW DO I REFUND MY TICKETS PURCHASED ON VIETNAM AIRLINES WEBSITE?
For refunding your tickets purchased on website www.vietnamairlines.com, please complete Refund request form and email to [email protected] from your registered email address or contact Vietnam Airlines branch offices.
For Vietnam local payment by cash at branches of Vietcombank (VCB), Techcombank (TCB), please go to Vietnam Airlines branch offices in Vietnam for refund.
Depending on the fare rules, the refund may be permitted with fee or not permitted. The refund will be credited to the payment card or payment account that was used to purchase the tickets.
HOW CAN I COLLECT MY TICKET PURCHASED ONLINE?
After successful payment, you will receive confirmation page with your reservation code. Please keep your reservation code for reviewing your itinerary and eTickets. Vietnam Airlines also send you the itinerary and eTickets to your registered email.
HOW CAN I USE MY INTERNATIONAL PAYMENT CARDS TO BOOK A TICKET FOR SOMEONE ELSE?
You can book and pay for the ticket through their website at www.vietnamairlines.com.
Please be noted that the cardholder will be required to present the credit card during check-in or at Vietnam Airlines offices for verification before the flights if you receive an email requesting for card verification after booking
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