Yoox Discounts & Coupon Codes December 2021 >

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If you wish to change the size and/or color of an item that you purchased, you can do so at no additional cost within 60 days of delivery date.
Fill out the Return Form, choose the 鈥淓xchange鈥?option and select a replacement size and/or color from those available. We will then hold the item for you and as soon as we receive your return, we will ship it to the address from your original order.
You will receive a Shipping Confirmation email when the package has been dispatched. You can exchange the size and/or color of an item one time only, but you can always return it by following the instructions in their Return Policy.
We usually accept returns within 3 business days of their arrival at their warehouse. During peak times it could take up to 7 business days. Once your return has been accepted, we will immediately request reimbursement and send you a confirmation email.
The time needed to process your refund may vary based on the payment method used:
Credit Card: their bank will reimburse you within 7 business days of the Return Acceptance Confirmation email. The time it takes to restore the credit back to your account depends on the Credit Card Issuer.
PayPal: You will see the refund in your PayPal account within 24 hours of the Return Confirmation email.
Moneyoox: the reimbursed sum will be available within 24 hours of the Return Confirmation email. Visit their Moneyoox section for more information.
Standard- Delivery in 5-8 business days ($ 9.95)
Express- Delivery in 2-4 business days ($19.95)
Delivery times begin one business day after the order is placed. This is due to the time difference between North America and Italy, where most of their products are shipped from.
You will receive an e-mail containing your Tracking Number once your package has been shipped from their U.S. distribution center. Visit theTrack your order section to check the most up-to-date status of your order.
You can choose to pay either with Credit Card or PayPal.
We guarantee the transmission of your Card data is absolutely safe thanks to the use of the highest of security standards, certified by VeriSign.